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Support

We're here to help

Write to us via the form or to support@lxi.be. Each inquiry receives a ticket number, and you receive a confirmation by email. With your order or invoice number we can assign your request faster.

Security check

Quick security check

Select all three mice for the cat.

Tap or click the targets. The animal can also be dragged there.

Field with twelve images. As an alternative, an audio task is provided below.

With keyboard: Tab to the field, arrow keys to the target, Enter or Space to select.

Use audio task

Listen to the six digits and enter them in the same order.
I'm not a robot

Listen to and enter the six digits.

The answer is checked when the inquiry is sent.

AI solutions for businesses

Are you planning a custom application, an AI agent or a solution on your own infrastructure? Then discuss your project with us.

Guides and examples

Find the right help faster

A request that is easy to follow up

State the affected service, the public page address, the approximate time, and the steps leading to the issue. Describe the result you expected and what actually happened. For orders, the order or invoice number helps; for API calls, the request ID. Do not send passwords, private keys, or API tokens.

Check website, email, and domain separately

If a website is unreachable, first check the exact address and the displayed error message. For DNS questions, state the affected name and record type. For email issues, the time, the affected mail function, and the error message are helpful. This allows the request to be assigned to the appropriate service.

Read up before the next step

In the customer center you will find your services, orders, and usage information. The developer documentation explains API authentication, endpoints, and webhooks. Our guides help with your first app briefing, understanding domains and hosting, and reviewing AI results. You can discuss custom enterprise projects via the enterprise contact form.